Description
As a Store Supervisor, you are responsible for the day-to-day running of a Signature Gold & Jewellery store, from the team and stock to the customer experience. You will set an example of the MElayani (Service) and dibiNA (Growth) values for your teammates.
Responsibilities
- Plan work schedules, coach the store team and review its performance
- Monitor progress against sales targets and plan the store’s strategy
- Oversee stock, the security of goods and compliance with operating procedures
- Handle customer complaints and find the best solution
- Prepare regular reports for management
Qualifications
- Minimum education: diploma (D3) or bachelor’s degree (S1) in any subject
- At least 2 years’ experience as a retail supervisor, preferably in jewellery or fashion
- Good leadership and communication skills
- Used to working with sales targets and reports
- Willing to work shifts
Benefits
- Basic salary in line with company policy, plus sales incentives
- BPJS Kesehatan (health insurance) and BPJS Ketenagakerjaan (employment social security)
- Training in jewellery product knowledge and service standards
- Work uniform
- Opportunities to develop and progress your career within the group